Traveling by air should be a comfortable experience for everyone, regardless of mobility level. That’s why WestJet Wheelchair Assistance exists—to provide passengers with physical disabilities, injuries, or temporary mobility challenges the support they need for a seamless journey. From booking to landing, WestJet ensures every passenger receives compassionate, personalized care every step of the way.
Requesting WestJet Wheelchair Assistance
Passengers who require mobility support can easily request WestJet Wheelchair Assistance while booking their flight online, via the airline’s mobile app, or by calling the accessibility team directly at +1–888–738–0817. To guarantee that all necessary arrangements are made, WestJet recommends submitting your request at least 48 hours before departure. Once confirmed, WestJet’s team coordinates with airport staff to ensure a wheelchair, trained personnel, and accessible boarding equipment are available upon your arrival. The airline handles both manual and powered wheelchairs with the highest care, ensuring safety and efficiency throughout your journey.
Airport Assistance and Pre-Flight Care
Upon reaching the airport, Wheelchair Assistance begins immediately. Dedicated staff greet passengers at the entrance, helping them navigate check-in counters, security screening, and boarding gates. Passengers who need additional support can also receive priority boarding, allowing extra time to settle comfortably into their seats. For travelers with connecting flights, WestJet ensures seamless coordination across all legs of the journey. Assistance staff at each airport will be ready to meet you, guide you through transfers, and ensure your mobility equipment is handled properly. This proactive approach eliminates travel stress and ensures a smooth experience from start to finish.
Onboard Experience with WestJet Wheelchair Assistance
Once onboard, WestJet’s cabin crew continues to provide attentive and discreet support. They assist passengers in reaching their seats, storing mobility aids, and ensuring maximum comfort throughout the flight. WestJet’s aircraft are equipped to accommodate aisle wheelchairs, enabling passengers with limited mobility to access lavatories when necessary. The airline strictly follows Transport Canada’s accessibility standards and international guidelines for handling mobility aids. Whether you’re traveling with a manual wheelchair, power chair, or scooter, WestJet takes every precaution to protect your equipment and ensure it’s returned promptly at your destination.
Arrival and Post-Flight Support
After landing, WestJet Wheelchair Assistance doesn’t stop at the aircraft door. The service continues until you’ve safely exited the airport. Ground staff assist with deplaning, customs clearance, baggage collection, and onward connections. Your wheelchair or mobility aid will be returned as close to the aircraft door as possible, ensuring your independence is restored immediately upon arrival. WestJet’s consistency and reliability in providing post-flight assistance make it one of the most trusted airlines for travelers with mobility requirements.
Why WestJet Wheelchair Assistance Makes a Difference
What sets Wheelchair Assistance apart is its genuine commitment to inclusion and care. Every staff member—on the ground and in the air—receives accessibility training to ensure passengers are treated with respect and dignity. The airline’s approach focuses not only on meeting accessibility regulations but exceeding them.
Benefits of choosing WestJet Wheelchair Assistance include:
- Priority boarding and deplaning
- Dedicated accessibility staff at all airports
- Careful handling of all mobility aids
- Personalized support throughout the journey
- 24/7 accessibility assistance before and after travel
WestJet’s dedication to accessibility means passengers with reduced mobility can fly confidently, knowing that comfort and safety are guaranteed from beginning to end.
Conclusion
Air travel should never be a challenge—it should be a pleasure. With WestJet Wheelchair Assistance, passengers with mobility needs can experience seamless, comfortable, and inclusive travel across Canada and around the world. Whether you’re traveling for business, family visits, or leisure, WestJet ensures you’re supported at every stage of the journey. To request assistance for your upcoming flight, contact WestJet’s accessibility team today at +1–888–738–0817. Their friendly staff will help you make all the necessary arrangements to ensure your next flight is accessible, relaxing, and worry-free. Wheelchair Assistance is more than just a service—it’s a promise of dignity, respect, and world-class care for every passenger.
