Air travel can be physically demanding — long lines, crowded terminals, and long distances between gates. For travelers with limited mobility, these challenges can turn flying into a stressful experience. Fortunately, Air France Wheelchair Assistance is designed to eliminate those difficulties, offering comprehensive support from check-in to arrival. Whether you’re a senior traveler, someone with a physical disability, or simply recovering from a temporary injury, Air France offers personalized assistance to make sure you fly comfortably and confidently.
What Does Air France Wheelchair Assistance Include?
Air France provides several levels of mobility assistance, tailored to individual passenger needs. The service includes:
- Meet-and-greet support at the airport
- Wheelchair availability from terminal entry to the aircraft door
- Assistance through security checks and passport control
- Priority boarding and deplaning
- Help with connecting flights and airport navigation
- Onboard aisle chairs to assist with in-flight mobility
- Free transport of personal wheelchairs and mobility aids
The airline ensures passengers receive professional and respectful care from trained staff, both on the ground and in the air.
Who Can Use Wheelchair Assistance?
Air France Wheelchair Assistance is available to any traveler who needs help getting through the airport or boarding a plane. This includes, but is not limited to:
- Elderly passengers who may not walk long distances easily
- Travelers using manual or electric wheelchairs
- Passengers with broken bones, recent surgeries, or temporary injuries
- Individuals with neurological conditions or chronic pain
- Pregnant travelers in the final stages of pregnancy
You do not need to provide medical documentation in most cases, but full disclosure of your needs will help the airline prepare the best service possible.
How to Request Wheelchair Assistance from Air France
To ensure smooth service, it is important to request Air France Wheelchair Assistance at least 48 hours prior to your scheduled departure. While you can request assistance during the online booking process, it’s highly recommended to speak directly with an Air France representative for personalized support. To do so, call +1–888–738–0817. This dedicated customer support line connects you with agents who can guide you through the request process, update your travel record, and provide detailed information about what to expect at your specific departure and arrival airports.
Bringing Your Own Mobility Equipment
Air France allows passengers to travel with personal mobility aids — such as canes, walkers, manual wheelchairs, or powered chairs — at no additional charge. If you're traveling with an electric wheelchair, be prepared to provide details about the type of battery it uses, as some regulations apply for lithium batteries. The airline also works with airports worldwide to ensure your equipment is returned to you promptly upon landing.
What to Expect at the Airport and In-Flight
When you arrive at the airport, Air France’s trained agents will greet you or be available at designated check-in counters. From there, they’ll assist with:
- Baggage check
- Moving through TSA and immigration
- Transporting you to the boarding gate
- Ensuring early boarding and proper seating arrangements
During the flight, flight attendants can assist with basic tasks such as accessing onboard facilities using aisle wheelchairs. If more advanced personal care is needed, travelers are advised to fly with a companion.
Arrival and Transfers
Upon landing, you will be met at the aircraft door with a wheelchair or other necessary mobility support. Assistance continues through:
- Immigration and customs
- Baggage claim
- Transfer between terminals or to connecting flights
- Transport to airport exits or pre-arranged pickup points
This full-circle service ensures your journey ends as smoothly as it began.
Your Comfort is Air France’s Priority
With Air France Wheelchair Assistance, the airline has made a clear commitment to accessible travel. From compassionate staff to international support coordination, their services are designed to empower passengers with mobility challenges — not just accommodate them. If you're planning a trip and need mobility support, don’t wait until the last minute. Call +1–888–738–0817 today and arrange your Air France Wheelchair Assistance to travel with comfort and peace of mind.
