If you're planning to fly with United Airlines through Detroit Metropolitan Wayne County Airport (DTW), it’s essential to know what to expect at the terminal. Whether you're a frequent flyer or a first-time traveler, being familiar with the layout, services, and travel tips can save you time and stress. This guide covers everything you need to know about the united airlines terminal dtw, including check-in details, amenities, transport options, and more.
Which Terminal Does United Airlines Use at DTW?
United Airlines operates out of the Evans Terminal at DTW, formerly known as the North Terminal. This terminal is home to most non-SkyTeam airlines and has recently been modernized to offer a better travel experience. The terminal is well-equipped with updated facilities, clear signage, and convenient access to all airline services.
Check-In Process at the United Airlines Terminal
You have multiple options for checking in when flying United:
Online Check-In: Available 24 hours before departure on the United Airlines website or mobile app.
Self-Service Kiosks: Located throughout the terminal for fast check-in and bag tag printing.
Counter Service: For passengers with special requests or those checking in multiple bags, United staff are available at the counters.
To avoid delays, it’s recommended to arrive at the airport at least two hours before your flight for domestic travel and three hours for international flights.
Security and Boarding
After checking in, head to the TSA security checkpoint. The Evans Terminal at DTW generally operates smoothly, but during peak hours, lines can get long. Once through security, passengers can proceed directly to their departure gate.
Tip: Use the TSA PreCheck lane if you're enrolled, to expedite the process.
Baggage Services
United Airlines has a dedicated baggage claim area within the Evans Terminal. Monitors near the baggage carousels display flight numbers and carousel assignments.
In case your baggage is lost or delayed, United’s baggage service counter is located near the carousels, and staff are available to assist you in filing a report or tracking your bag.
Amenities at Evans Terminal
The united airlines terminal dtw isn’t just functional — it also offers a pleasant experience for travelers. Here are some of the amenities you can expect:
Dining: A wide variety of options, from quick snacks and coffee shops to full-service restaurants.
Shopping: Newsstands, travel essentials, and gift shops line the concourse.
Wi-Fi: Free high-speed Wi-Fi is available throughout the terminal.
Charging Stations: Located throughout the seating areas and gates.
Pet Relief Areas: Pet owners will appreciate the clearly marked pet relief stations.
Nursing Rooms: Private areas are available for nursing mothers.
Accessibility Services
The terminal is fully ADA-compliant and provides several accessibility features, including:
Wheelchair services (request in advance or at check-in)
Accessible restrooms and elevators
Visual paging and hearing assistance options
If you need extra help, contact United’s special assistance desk prior to your travel day.
Ground Transportation and Parking
Getting to and from the terminal is easy thanks to the variety of transport options:
Parking
Short-Term Parking: Ideal for drop-offs and brief visits.
Long-Term Parking: Cost-effective for extended travel, with shuttle service to the terminal.
Valet Parking: Premium option for those looking to save time.
Transportation Options
Ride-Sharing: Uber and Lyft pick-up zones are clearly marked outside the terminal.
Car Rentals: All major rental car companies have counters accessible via airport shuttle.
Public Transit: SMART buses and other regional options are available for travelers on a budget.
Lounge Access
While United Airlines does not operate a United Club at DTW, you may still find comfort in one of the airport's public lounges or nearby airline lounges depending on your fare class or credit card benefits.
Final Thoughts
Flying United Airlines through Detroit Metro Airport is a streamlined experience thanks to the modernized Evans Terminal. From efficient check-in to well-appointed amenities and clear navigation, everything is designed for passenger convenience. Whether you're arriving, departing, or in transit, being informed can make your trip more enjoyable.
