Air travel can be an exciting experience—but for passengers with reduced mobility, it also comes with unique challenges. Fortunately, Frontier Airlines Wheelchair Assistance is designed to make flying accessible, comfortable, and stress-free for everyone. Whether you’re an elderly traveler, living with a disability, or recovering from surgery, Frontier’s wheelchair services ensure you receive the support needed throughout your entire journey.
What Is Frontier Airlines Wheelchair Assistance?
Frontier Airlines Wheelchair Assistance is a complimentary service that helps passengers with mobility limitations navigate the airport and board their flight safely. The service includes support at check-in, during security screening, at the boarding gate, and upon arrival at your destination. Passengers are also given priority boarding, allowing them to settle into their seats ahead of the general boarding process. The service is not limited to passengers in personal wheelchairs—anyone who has difficulty walking long distances or climbing stairs can request help. The airline provides standard airport wheelchairs and trained personnel to ensure a smooth and respectful experience at every step.
How to Request the Service
Requesting Frontier Airlines Wheelchair Assistance is simple. The best time to request it is during your flight booking process. Whether you book through Frontier’s website, a mobile app, or a third-party travel site, look for the special assistance option. Alternatively, you can contact Frontier’s customer service at least 48 hours before your flight to add wheelchair assistance to your reservation. If you forget to request the service in advance, you can still ask for assistance at the airport, though wait times may be longer depending on staff availability. For the best experience, always notify the airline early so they can prepare accordingly.
What to Expect at the Airport
When you arrive at the airport, head to the Frontier check-in counter or speak to a customer service representative. Let them know you requested wheelchair assistance. A trained attendant will be assigned to help you from that point forward.
You’ll receive help with:
- Navigating the terminal
- Security screening procedures
- Getting to the departure gate
- Boarding the aircraft using an aisle chair if necessary
If you're traveling with your own manual or powered wheelchair, the airline will tag and store it in the cargo hold and return it to you at your destination. For powered wheelchairs, you’ll need to provide information about the battery type and handling instructions to ensure proper safety compliance. Once onboard, flight attendants will assist you in finding your seat and storing carry-on items if needed.
Arrival and Post-Flight Support
After landing, stay comfortably seated until the crew confirms that an attendant is ready to assist you off the plane. The Frontier Airlines Wheelchair Assistance team will escort you through the arrival terminal, help with baggage claim, and guide you to a pickup area or connecting gate if you have another flight. If you checked in your personal wheelchair or mobility device, the team will ensure it's returned to you as quickly as possible—often right at the aircraft door, depending on airport facilities.
Why Choose Frontier Airlines Wheelchair Assistance?
Frontier’s service is about more than just moving people from point A to B—it’s about inclusive travel. Every member of the team is trained to assist with respect, patience, and professionalism. The airline’s commitment to accessibility helps passengers maintain independence while receiving the support they need. Whether you're traveling for business, vacation, or medical reasons, Frontier Airlines Wheelchair Assistance ensures that limited mobility doesn’t limit your travel experience. With proper planning and the right accommodations, you can enjoy a smooth and welcoming journey—no matter your destination.
